services

Return to Work Support

Q: What to expect from a Gow-Gates insurance broker?

Objective and qualified insurance broking and advice; Expertise in a range of risks, including emerging risks such as cybercrime; Australian owned: a team that knows you and is committed to your success; Unparalleled service that negotiates on your behalf, tailors policies, and manages claims; Experience and knowledge with the risks and insurance options specific to your industry; An annual review to identify gaps and ensure your cover is appropriate and cost effective; Access to over 150 insurers, comparisons and advice on a range of options and solutions.

Unfortunately, not all work-related injuries can be prevented. Support your employees as they regain their health and return to work after a workplace accident or illness.

Tailored support for organisations where a workplace injury has occurred

Support employees: Help injured workers return to work safely, with long-term success. Returning to work has documented benefits for injured employees’ health, wellbeing and recovery.

Maintain Compliance: A qualified return to work coordinator is a legal requirement for organisations where there has been a workplace injury.

Put our expertise to work: We have the resources and experience to represent your business and act as your national return to work coordinator.

‍

Get your workers and business back to full strength

Support for your business at every stage of the process – from workers compensation claims to injury management and returning to work. As your nominated return to work coordinator, we will:

‍

fast_forward

Act fast

We’ll respond quickly so you can stay on top of incidents, injuries and workers compensation claims.

assured_workload

Develop Programs

Meet your compliance requirements and keep your business running with our cost-effective return to work strategies and programs.

handshake

Facilitate Negotiation

Where needed, we’ll attend case conferences with doctors and injured workers to ensure a safe return to work.

chat

Maintain Contact

Don’t lose touch. We’ll communicate regularly with injured workers and engage them in return to work processes.

data_table

Manage Claims

We can identify if workers are unable to return to their pre-injury role and set claim strategies accordingly.

health_cross

Coordinate Recovery

If they’re unable to manage their regular tasks, we’ll identify suitable and meaningful duties for injured workers.

‍

health_cross

Train Staff

Maintain best practice across your organisation by educating employees on injury management and return to work processes.

‍

health_cross

Monitor Progress

We’ll keep track of changes, follow up certificates of capacity and process all necessary documentation.

‍

health_cross

Reduce Admin

We’ll provide administrative support across all areas, including PIAWE (Pre-injury average weekly earnings) and wage reimbursement processes.

‍

Advice when it matters. Advocacy when it counts.

Case Study

Scenario: A large aged-care organisation was looking for a way to speed up the return to work process for staff following an injury. They also wanted to work towards reduced lost time injury rates and premiums. We immediately identified a few cases where workers were able to return to work within a shorter timeframe, if they were provided with focused support.

Outcome: Our next step was to identify and follow up on the proactive management of injuries in the workplace. We also ensured there was a single point of contact for all injuries. With leadership coaching and return to work planning, we were able to provide a hassle-free return to work experience with the best possible treatment for staff. With the well-documented benefits for employees of returning to work sooner, this was a great outcome for the business and its employees.

‍

*Disclaimer: The information contained in this case study is used only for the purpose of illustration. Individual circumstances, insurance and coverage may vary.

FAQs

Clear answers to help you understand our insurance solutions quickly and confidently

What to expect from a Gow-Gates insurance broker?

• Objective and qualified insurance broking and advice;
• Expertise in a range of risks, including emerging risks such as cybercrime;
• Australian owned: a team that knows you and is committed to your success;
• Unparalleled service that negotiates on your behalf, tailors policies, and manages claims;
• Experience and knowledge with the risks and insurance options specific to your industry;
• An annual review to identify gaps and ensure your cover is appropriate and cost effective;
• Access to over 150 insurers, comparisons and advice on a range of options and solutions.

What services do you provide?

We provide a full range of insurance services to assist in keeping you protected. These include insurance broking and placement, claims management, risk management/advice, risk technology, alternative risk transfer, workers compensation, return to work, wealth advice and mortgage broking.

Which insurers do you use?

As an unaligned broker group, we can open the door to a range of insurers. Our consultants work with Australian and international insurance markets to find the right solution for you.

How do I make a claim?

Our specialist claims team are here to support you at every stage of your claim, during what we know can be a difficult time. From preparation to advocating to your insurer on your behalf, we’re on your side. Visit our Claims to get started.

What type of businesses do you look after?

We can take care of a wide range of businesses and individuals. From small businesses to large corporates, government bodies and even sporting associations, we have the expertise to source and place risk cover you can depend on.

Let’s Connect

Thank you for your submission!

Oops! Something went wrong while submitting the form.

Return to Work Support

Tailored support for organisations where a workplace injury has occurred

Get your workers and business back to full strength

Act fast

Develop Programs

Facilitate Negotiation

Maintain Contact

Manage Claims

Coordinate Recovery

Train Staff

Monitor Progress

Reduce Admin

Advice when it matters. Advocacy when it counts.

Case Study

FAQs

Let’s Connect

Thank you for your submission!

Or speak directly with a member of our team.