What to expect from a Gow-Gates insurance broker?

Objective and qualified insurance broking and advice; Expertise in a range of risks, including emerging risks such as cybercrime; Australian owned: a team that knows you and is committed to your success; Unparalleled service that negotiates on your behalf, tailors policies, and manages claims; Experience and knowledge with the risks and insurance options specific to your industry; An annual review to identify gaps and ensure your cover is appropriate and cost effective; Access to over 150 insurers, comparisons and advice on a range of options and solutions.

What services do you provide?

We provide a full range of insurance services to assist in keeping you protected. These include insurance broking and placement, claims management, risk management/advice, risk technology, alternative risk transfer, workers compensation, return to work, wealth advice and mortgage broking.

Which insurers do you use?

As an unaligned broker group, we can open the door to a range of insurers. Our consultants work with Australian and international insurance markets to find the right solution for you.

How do I make a claim?

Our specialist claims team are here to support you at every stage of your claim, during what we know can be a difficult time. From preparation to advocating to your insurer on your behalf, we're on your side. Visit our Claims page to get started.

What type of businesses do you look after?

We can take care of a wide range of businesses and individuals. From small businesses to large corporates, government bodies and even sporting associations, we have the expertise to source and place risk cover you can depend on.

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Unions

Strong unions ensure a healthy economy. And we’ve been proudly representing unions in Australia for over 30 years. We’ll support you in managing your risks – so you can continue supporting your members.

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Risk Management

Like you, we’re always looking for better ways to do things. That’s why we won’t just find you an insurance policy – we’ll work with you to identify and manage your organisation’s risks over the long term.

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Representation

From advice and advocacy to liaising with insurers on your behalf – we’re here to represent you. You’ll have a dedicated point of contact who will provide ongoing support for your members, staff and officials.

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Relationship

We build long-term relationships with clients who are aligned to our business values. Those who care for their staff, value their community and are dedicated to putting the safety of their customers and employees first.

Your insurance advocate

Unions play a vital role protecting workers across Australia. But there are risks involved, like property damage, liability, workers compensation and more. We’ll help you protect your organisation and members with comprehensive and cost-effective risk management strategies.

Just like you advocate for your members, we’ll advocate for you with insurers – from negotiating cover to making a claim. With 30 years’ experience working with unions, we understand the specific risks you face and can find innovative ways to manage them.

Advice when it matters. Advocacy when it counts.

How can you best protect your business?

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Property and Crime

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Cyber

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Personal Accident & Sickness

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Directors and Officers Liability

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Employment Practices Liability

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Professional Indemnity

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Motor Vehicles

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Public and Products Liability

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Professional Demonstrations

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Statutory Liability

Local Experts, Here When You Need Us

Helen Bullock

Director, ACT

We're here to help.

Whether you have a question or need to solve a problem, you can find support tailored to your needs.

FAQs

Clear answers to help you understand our insurance solutions quickly and confidently

What can I expect from a Gow-Gates broker?

You’ll work directly with experienced brokers who take the time to understand your risk, challenge assumptions, and give advice that stands up when tested. We don’t disappear after placement. We stay accountable through claims, renewals, and change.

Do you work with businesses of all sizes?

We support a wide range of organisations, from growing businesses to complex national entities. Regardless of size, our approach remains the same: senior involvement, considered advice, and accountability for outcomes.

Which insurers do you work with?

We work with more than 150 Australian and international insurers. But our role isn’t to compare quotes, it’s to structure the right insurance program and negotiate outcomes on your behalf. We advocate for you in the market, not the other way around.

What happens if I need to make a claim?

Claims are where brokers prove their value. We manage the process end‑to‑end, challenge insurers where needed, and stay involved until resolution. You deal with the same team who advised you upfront, because accountability doesn’t stop when a premium is paid.

How do you approach insurance advice?

Insurance is a tool, not a product. Our advice starts with understanding your business, identifying where risk genuinely sits, and designing cover that reflects reality, not boilerplate policy wordings. That approach leads to better decisions and fewer surprises at claim time.

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