What to expect from a Gow-Gates insurance broker?

Objective and qualified insurance broking and advice; Expertise in a range of risks, including emerging risks such as cybercrime; Australian owned: a team that knows you and is committed to your success; Unparalleled service that negotiates on your behalf, tailors policies, and manages claims; Experience and knowledge with the risks and insurance options specific to your industry; An annual review to identify gaps and ensure your cover is appropriate and cost effective; Access to over 150 insurers, comparisons and advice on a range of options and solutions.

What services do you provide?

We provide a full range of insurance services to assist in keeping you protected. These include insurance broking and placement, claims management, risk management/advice, risk technology, alternative risk transfer, workers compensation, return to work, wealth advice and mortgage broking.

Which insurers do you use?

As an unaligned broker group, we can open the door to a range of insurers. Our consultants work with Australian and international insurance markets to find the right solution for you.

How do I make a claim?

Our specialist claims team are here to support you at every stage of your claim, during what we know can be a difficult time. From preparation to advocating to your insurer on your behalf, we're on your side. Visit our Claims page to get started.

What type of businesses do you look after?

We can take care of a wide range of businesses and individuals. From small businesses to large corporates, government bodies and even sporting associations, we have the expertise to source and place risk cover you can depend on.

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National Disability Insurance Scheme (NDIS)

You work hard to support others. And we work hard to support you – with cover you can depend on. With your business protected, you’re free to put your energy into helping your clients achieve their goals.

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Experience

For over 40 years, we’ve been providing dedicated cover for the care and disability service industry. We know how to identify the risks specific to you – and find tailored solutions.

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Stability

With access to a wide range of products and insurers, we can provide a specialised solution to meet your insurance needs.

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Values

Like you, we care about our community, clients and staff. That’s why we take a long-term approach to building relationships that will help your organisation, and the people you support, achieve their goals.

Supporting the supporters

You’re in the disability sector because you want to help your clients live happier, healthier and more independent lives. But you need to protect yourself to protect them. We have tailored products and strategies created with your specific industry needs in mind, including cover for indemnity, accident and injury. We also offer digital solutions to minimise disruption and help your contractors get insurance on the move – so they can keep providing life-changing support to those who need it.

Advice when it matters. Advocacy when it counts.

How can you best protect your business?

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Property and Crime

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Public and Product Liability

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Motor Fleet

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Professional Indemnity

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Cyber

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Personal Accident & Sickness

Local Experts, Here When You Need Us

Howard Kaye

Head of Corporate and Risk Management

Nicole Magro

Account Manager

Marie D’Have

Team Manager, Executive and Financial Risks

Anthony Saunders

Authorised Representative

We're here to help.

Whether you have a question or need to solve a problem, you can find support tailored to your needs.

FAQs

Clear answers to help you understand our insurance solutions quickly and confidently

What can I expect from a Gow-Gates broker?

You’ll work directly with experienced brokers who take the time to understand your risk, challenge assumptions, and give advice that stands up when tested. We don’t disappear after placement. We stay accountable through claims, renewals, and change.

Do you work with businesses of all sizes?

We support a wide range of organisations, from growing businesses to complex national entities. Regardless of size, our approach remains the same: senior involvement, considered advice, and accountability for outcomes.

Which insurers do you work with?

We work with more than 150 Australian and international insurers. But our role isn’t to compare quotes, it’s to structure the right insurance program and negotiate outcomes on your behalf. We advocate for you in the market, not the other way around.

What happens if I need to make a claim?

Claims are where brokers prove their value. We manage the process end‑to‑end, challenge insurers where needed, and stay involved until resolution. You deal with the same team who advised you upfront, because accountability doesn’t stop when a premium is paid.

How do you approach insurance advice?

Insurance is a tool, not a product. Our advice starts with understanding your business, identifying where risk genuinely sits, and designing cover that reflects reality, not boilerplate policy wordings. That approach leads to better decisions and fewer surprises at claim time.

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