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Industrial Special Risks (ISR)

Looking for a policy that offers customized protection for your commercial property assets? With an ISR policy, you can design coverage that fits your specific needs, safeguarding your property from physical damage and resulting loss of business.
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Who should consider Industrial Special Risks (ISR) protection?

If you are a Business or Commercial Property owner with Insured Property or high value assets over the value of $5 million. ISR policies can be tailored to fit your needs and offer coverage for physical damage to your property and consequential losses.

ISR isn't just for large businesses. Small and medium-sized enterprises can also benefit from this type of insurance, especially if they operate in high-risk industries or have unique risks that traditional insurance policies may not cover.

If you're looking for a policy that can protect your business's physical assets, including buildings, stock, plant and machinery, and other valuable property, consider Industrial Special Risks (ISR) insurance.

Who should consider Business Interruption protection?

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If your business suffered an unexpected disruption such as fire, flood or storm - how long would it take to get up and running again?

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For most business owners, there are ongoing expenses that you need to pay even if you're not generating revenue.

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Business interruption insurance can get you through a temporary crisis by protecting your cashflow - so you can pay these expenses and help ensure the future of your business.

What can it cover?

ISR insurance is designed specifically for commercial and industrial properties, and typically provides broader coverage than a standard property insurance policy. Some of the specific risks covered under an ISR insurance policy can include

Fire and Explosion

Coverage for damage caused by fire, lightning, and explosion, as well as the cost of removing debris.

Theft

Coverage for theft of property, including money, stock, and equipment.

Storm Damage

Coverage for damage caused by wind, hail, and water damage.

Flood

Coverage for damage caused by flooding, including rising water and overflow from a nearby river or lake.

Earthquake

Coverage for damage caused by earthquakes, including ground shaking and aftershocks.

Accidental Damage

Coverage for damage caused by falling objects, such as trees, signs, or aircraft.

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Case Study

Scenario: A manufacturer experienced a major fire in their warehouse, resulting in significant damage to their property, machinery, and stock. The fire also caused a disruption to their business operations, leading to a loss of income. The manufacturing company contacted their insurance broker and filed a claim under their ISR insurance policy. Subsequently, a loss adjuster was appointed to assess the damage and investigate the claim.

Outcome: Based on the assessment, the following amounts were agreed upon to settle the claim:

  • Property Damage: $2 million to cover the cost of repairing and replacing the damaged property, machinery, and stock.
  • Business Interruption: $1 million to cover the income loss resulting from the business operations' interruption.
  • Machinery Breakdown: $500,000 to cover the cost of repairing or replacing the machinery damaged by the fire.
  • Public Liability: $500,000 to cover the damage cost to third-party property.
  • Products Liability: $1 million to cover the damages caused by the products manufactured by the insured.

*Disclaimer: The information contained in this case study is used only for the purpose of illustration. Individual circumstances, insurance and coverage may vary.

Industrial Special Risks (ISR) case study

FAQs

Clear answers to help you understand our insurance solutions quickly and confidently
You’ll work directly with experienced brokers who take the time to understand your risk, challenge assumptions, and give advice that stands up when tested. We don’t disappear after placement. We stay accountable through claims, renewals, and change.
We support a wide range of organisations, from growing businesses to complex national entities. Regardless of size, our approach remains the same: senior involvement, considered advice, and accountability for outcomes.
We work with more than 150 Australian and international insurers. But our role isn’t to compare quotes, it’s to structure the right insurance program and negotiate outcomes on your behalf. We advocate for you in the market, not the other way around.
Claims are where brokers prove their value. We manage the process end‑to‑end, challenge insurers where needed, and stay involved until resolution. You deal with the same team who advised you upfront, because accountability doesn’t stop when a premium is paid.
Insurance is a tool, not a product. Our advice starts with understanding your business, identifying where risk genuinely sits, and designing cover that reflects reality, not boilerplate policy wordings. That approach leads to better decisions and fewer surprises at claim time.

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