Complaints

We are committed to providing outstanding services to our valued clients. If you are dissatisfied with our services, please contact us:

The Complaints Officer
Gow-Gates Insurance Brokers Pty Ltd
GPO Box 4731
Sydney NSW 2001
Phone: (02) 8267 9999

We subscribe to the Australian Financial Complaints Authority. If your complaint is not successfully resolved by our office within 45 days from the date reported to our office, it can be referred to AFCA at:

Online: www.afca.org.au
Email: info@afca.org.au
Phone: 1800 931 678
Mail: Australian Financial Complaints Authority, GPO Box 3, Melbourne VIC 3001