Claims

Making an insurance claim is something we all hope we’ll never have to do. But when the unexpected happens, we’re here for you. Find support and guidance at every step, resolve your claim faster and move forward with confidence.

If you’re a member of one of the below, we have a tailored claims services specific to you. Select your organisation to learn more.

If you’re a member of one of the below, we have a tailored claims services specific to you. Select your organisation to learn more.

All other claims

Dedicated support when you need it most

The claims process can be stressful. Delays can lead to further disruption for your business. Our claims team will work on your behalf to get your claim settled as fast and effectively as possible – so you can get back to business as usual.

Liability Claims

Don’t admit liability verbally or in writing. Keep a record of the date, details of the injured person and a description of the circumstances. Let your account manager or our claims team know immediately.

Property Claims

Photograph the items you wish to claim for before removing them and provide an inventory where possible. If you’re claiming for a stolen item, notify the police before contacting us.

Motor Vehicle Claim

Contact your insurer directly. Your insurer can organise car hire or towing if needed and arrange repairs. If you need help, get in touch and we’ll support you through the process.

Let's Connect

Discover the difference our expertise can make.

Speak directly with a member of our team.

Call +61 2 8267 9999

Or

Leave us a message