Claims Management

The role of a good Insurance Broker is much more than simply designing the right product and placing it at a keen price.

In the event of an incident resulting in a claim, it is important to be able to return the claimant to their pre-loss situation as soon as possible. Therefore an expert claims team is vital.

Gow-Gates’ in-house claims management team assists clients through the entire claims process. By being proactive and ensuring a highly professional approach to every claim, we obtain swift settlement of claims by:

  • Utilising specialist claims managers and claims personnel;
  • Working as your advocate with insurers and specialists;
  • Where available, early appointment of loss adjusters;
  • Assisting with claim recoveries; and
  • Where appropriate, managing your below excess and/or self-insured costs.

For more information on our claims management service, please contact us.

If you need to make a claim, please visit our How to Claim page for the correct process.